Privacy Policy trisula88 – Our Commitment to Protecting Your Data

Trisula88 collects various types of information from members and visitors to our platform. This data collection is necessary to ensure the platform operates correctly, financial transactions are processed securely, and the user experience is continually improved. The following are the main categories of information we collect:

a) Information You Provide Directly

• Registration Information: Full name as per identity card, active Malaysian phone number, email address, date of birth, and chosen password.
• Identity Verification Information: A copy of your Malaysian identity card (MyKad), along with any other supporting documents that may be requested during the Know Your Customer (KYC) process for large withdrawals.
• Financial Information: Bank account number, bank name, e-wallet account number (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), and DuitNow details used for deposits and withdrawals in Malaysian Ringgit (MYR).
• Communications: Any messages, enquiries or feedback you send to our customer support team via live chat or email.

b) Automatically Collected Information

• Technical Data: IP address, device type (Android/iOS phone, computer), operating system, browser type and version.
• Platform Activity Data: Pages visited, time and duration of visits, games played, bet amounts, transaction history, and general usage patterns.
• Location Data: General location information derived from your IP address – used for security purposes and to verify that you are accessing the platform from a permitted region.
• Cookie Data: Information stored via browser cookies includes session tokens, language preferences, and usage data for platform analytics.

Data collected by trisula88 is used exclusively for purposes related to platform operations and enhancing the member experience. We do not use your data for any other purpose without providing notice and, where required, obtaining your consent beforehand.

• Account Management: Creating and managing member accounts, verifying identity, processing secure logins, and enabling two-factor authentication (2FA).
• Transaction Processing: Processing deposits and withdrawals in MYR via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX; maintaining accurate transaction records; detecting and preventing fraudulent transactions.
• Gaming Services Provision: Enables access to all platform games – slots, live casino, baccarat, roulette, blackjack, fish shooting, and more; stores game history for dispute resolution purposes.
• Security & Fraud Prevention: Detecting suspicious activity, preventing the use of multiple accounts, identifying money laundering attempts, and protecting the integrity of the platform.
• Customer Support: Processing and responding to enquiries, complaints and support requests from members in Bahasa Malaysia.
• Marketing Communications: Sending information about promotions, new bonuses, and platform updates via SMS or email — only to members who have consented to receive marketing communications.
• Responsible Gaming: Monitoring usage patterns to identify members who may need support related to responsible gaming; enforcing limits set by members themselves.
• Analytics & Platform Improvement: Analysing aggregated usage patterns to improve platform design, loading speed, and overall user experience.
• Legal Compliance: Complying with applicable legal and regulatory requirements, including anti-money laundering (AML) reporting obligations.

Trisula88 recognises that sharing personal data is a sensitive matter that must be handled with care. We do not sell or trade members' personal data. However, there are limited circumstances in which we need to share certain information with trusted third parties to keep the platform running:

a) Operational Service Providers

To operate the trisula88 platform, we work with third-party service providers that supply technical support services. All such providers are bound by strict data confidentiality agreements and are only permitted to use member data for the specific agreed purposes:

• Payment Processors: Payment gateway providers that process DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX transactions receive only the minimum transaction information required to process payments in MYR. They do not receive your gaming history or full account details.
• Game Providers: Companies such as Pragmatic Play, Evolution, NetEnt and PG Soft receive an anonymised player ID for the purpose of enabling gameplay. They do not receive your real name or financial information.
• Hosting & Infrastructure Services: Cloud and server hosting providers that store trisula88 platform data in an encrypted, secure environment.
• Fraud Prevention Services: Third-party fraud detection tools that help us identify suspicious activity, money laundering, and hacking attempts.

b) Legal Requirements

Trisula88 may be required to disclose member information to the relevant authorities in the following circumstances:

• When required by a court order or directive from a lawful authority.
• In connection with anti-money laundering (AML) and counter-terrorism financing (CFT) reporting requirements.
• To protect the rights, property, or safety of trisula88, its members, or the public from serious harm.

The security of member data is trisula88's highest priority. We continually invest in security infrastructure and industry best practices to ensure your personal and financial data is always protected against unauthorised access, breaches or misuse.

The technical security measures we have implemented include:

• 256-bit SSL/TLS Encryption: All communications between your device and trisula88's servers are encrypted using the latest TLS protocol. This means that even if someone were to intercept your network traffic, the encrypted data cannot be read.
• Stored Data Encryption: Sensitive data stored in our databases — including passwords (which are not stored in plain text but as irreversible cryptographic hashes) and financial information — is encrypted using industry-recognised encryption algorithms.
• Role-Based Access Control: Access to member data within trisula88's internal systems is strictly restricted based on role and business need. All access to sensitive data is logged and regularly audited.
• Firewall and Intrusion Detection System: trisula88's infrastructure is protected by multi-layered firewalls and an intrusion detection system (IDS) that monitors network traffic 24/7 to detect and block cyber attacks.
• Two-Factor Authentication (2FA): trisula88 members are encouraged to enable 2FA in their account settings. 2FA adds an extra layer of protection by requiring OTP verification via a registered Malaysian phone number each time you log in from a new device.
• Account Activity Monitoring: The trisula88 system automatically monitors account activity and will alert members if a login is detected from a new location or if any unusual activity is identified.
• Regular Security Testing: trisula88 conducts regular penetration testing and security audits in collaboration with independent cybersecurity experts to identify and address any system vulnerabilities.

While trisula88 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. In the event of a data breach that may affect the rights or freedoms of members, trisula88 is committed to notifying affected members within a reasonable timeframe in accordance with applicable legal requirements.

Trisula88 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how our members use the platform. Below is an explanation of the types of cookies we use:

a) Strictly Necessary Cookies

These cookies are required for the trisula88 platform to function and cannot be disabled. They include login session tokens that keep you signed in while browsing the platform, security cookies that help detect and prevent fraud, and cookies that store your language preference (Bahasa Malaysia). Without these cookies, the platform will not function correctly.

b) Functional Cookies

These cookies allow the platform to remember the preferences you set – such as your favourite game type, display settings, and other preferences – to deliver a more personalised and comfortable experience. Functional cookies do not track your activity outside the trisula88 platform.

c) Analytics Cookies

Trisula88 uses aggregated analytics data to understand how the platform is being used — which pages are most popular, where members may be experiencing difficulties, and how we can improve the overall experience. Analytics data is processed in a form that does not directly identify any individual.

Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Major browsers such as Chrome, Safari, and Firefox provide options to view, manage, and delete stored cookies. Please note that disabling essential cookies may affect the overall functionality of the trisula88 platform.

Trisula88 respects and upholds the privacy rights of every member. As a trisula88 member, you have the following rights regarding your personal data, and we are committed to facilitating the exercise of those rights:

Trisula88 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Our general principle is to never hold data longer than needed.

• Active Account Data: Retained for as long as your trisula88 account remains active. You may request account closure at any time, after which your data will be processed in accordance with the deletion procedures outlined below.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian legal requirements on financial records and anti-money laundering. These records are required for audit and compliance purposes.
• Support Communication Logs: Customer support interaction records are retained for 3 years for reference and service improvement purposes.
• Security Logs: Security activity logs and threat detection records are retained for 12 months for cyber forensics purposes.
• Aggregated Analytics Data: Anonymised and aggregated usage data may be retained for longer periods as it can no longer directly identify any individual.

When data is no longer needed or its retention period has expired, trisula88 will delete or anonymise it using secure deletion procedures that ensure the data cannot be recovered. Data held in backup media will be deleted in accordance with standard backup cycles.

If you have any questions, concerns or requests regarding this Privacy Policy or how trisula88 handles your personal data, we encourage you to reach out to us. Our team is available to assist in Bahasa Malaysia and is committed to responding within a reasonable timeframe.

Communication channels for privacy enquiries:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the trisula88 platform. This is the fastest way to get a response – typically within 3 minutes.
• Email: support@trisula88.top – for privacy rights requests requiring more detailed processing. Response within 1 – 3 business days.

For privacy rights requests (data access, correction, deletion), please include the following with your request: full name, registered phone number, trisula88 account ID, and a clear description of your request. This helps us process your request more efficiently and accurately.

Trisula88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any material changes will be communicated to members via email or in-platform notification. The "Updated" date at the top of this document indicates when the latest version was published.